Bring your quote, we'll beat it !
How it works ?
First, customers will enter their basic personal information, which allows us to create their profile and process the request efficiently.
Next, the customer provides a copy of a competing travel quote they've already received. This quote must be for the same destination and itinerary they are interested in.
To proceed, the customer pays a small, non-refundable Token of Interest (TOI) fee. This fee acts as a commitment from the customer. While the (TOI) itself is non-refundable, it is fully adjustable and will be used as part of the total cost if they decide to book with us.
Our team will carefully review the competitor's quote. We will then send the customer a new, discounted quote for the exact same package—guaranteeing a better price for their trip.
If the customer is happy with our discounted offer, they can proceed to book the package. At this point, the Token of Interest (TOI) they paid earlier will be adjusted and deducted from their final booking amount.
In the rare event that we are unable to beat the competitor's quote, we stand by our promise. We will not only refund the entire TOI but also provide a reward of 10 times the (TOI) amount in redeemable rewards, which the customer can use on any of their future bookings with us
Bring your quote, we'll beat it !
How it works ?
First, customers will enter their basic personal information, which allows us to create their profile and process the request efficiently.
Next, the customer provides a copy of a competing travel quote they've already received. This quote must be for the same destination and itinerary they are interested in.
To proceed, the customer pays a small, non-refundable Token of Interest (TOI) fee. This fee acts as a commitment from the customer. While the (TOI) itself is non-refundable, it is fully adjustable and will be used as part of the total cost if they decide to book with us.
Our team will carefully review the competitor's quote. We will then send the customer a new, discounted quote for the exact same package—guaranteeing a better price for their trip.
If the customer is happy with our discounted offer, they can proceed to book the package. At this point, the Token of Interest (TOI) they paid earlier will be adjusted and deducted from their final booking amount.
In the rare event that we are unable to beat the competitor's quote, we stand by our promise. We will not only refund the entire TOI but also provide a reward of 10 times the (TOI) amount in redeemable rewards, which the customer can use on any of their future bookings with us
BOOK WITH CONFIDENCE.
We value your schedule. If your hotel check-in is delayed by more than two (2) hours beyond the standard time, you will receive compensation of up to INR 2000/-.
We follow a robust booking process to ensure all hotel reservations with CompareMyTrip are double checked and re-confirmed. In the rare event that you face check-in denial at the property, please be rest assured, we will immediately engage with the hotel to resolve the matter. If necessary, we will secure an alternate property nearby to ensure you have a comfortable stay.
In situations where a hotel dishonors your booking, our team will swiftly present you with a variety of similar-category options and arrange for an alternate property.
If, for any reason, the alternate options provided as part of CompareMyTrip Trust Guarantee we provide a total of upto 150% of the booking refund amount as per the invoice of the new booking / new hotel. The same is calculated as below :
New booking invoice amount
Upto 150% of the original booking amount
Or 100% of the booking amount + INR 15,000
whichever is lower is refunded as per invoice. We always need the invoice of the booking paid by the guest directly at the property.
A refund of 50% of the booking amount OR An amount equal to 2 times the price difference between the two room types.
The lowest amount between the two options capped at Rs.20000 will be provided.
Our commitment is to ensure that you receive all the specified inclusions without any inconvenience during your hotel stay. In the rare instance of discrepancies, we will promptly liaise with the hotel to rectify the situation.
Trust Guarantee
We confirm all the details prior to the trip for a smooth experience, but in case there is a delay in airport pickup of more than 20 minutes, your transfer will be free. We will refund you 100% of the transfer amount upto INR 2000/-.
Our commitment is to ensure you receive all pick-up details prior to the scheduled time. In the rare event that the pick-up is not provided, please book a cab yourself. We will then process a reimbursement of up to 150% of the total cab bill.
In case there is a delay in pickup of more than 20 minutes, your transfer will be free. We will refund you 100% of the transfer amount upto INR 2000/-.
SIC transfers usually have a buffer of 30-40 minutes as per the standard industry norms but in case there are frequent delays because of other co-passengers, we will provide a refund of up to Rs 500 for more than 30 minutes delay and for delays of more than 1 hour, we will refund Rs 1000/-
We follow a robust booking process to ensure all hotel reservations with CompareMyTrip are double-checked and re-confirmed.
In the rare event that you face check-in denial at the property, please be rest assured that our team will immediately be available to help you get the check-in. We will upgrade your room by up to 150% of the room cost or INR 15,000 (whichever is lower)*, based on availability.
If an upgrade isn't feasible, we will arrange an alternative hotel in a similar category and ensure your seamless transition.
a. If ticket is not provided, we will refund- 150% of the ticket amount capped at Rs. 15000/- additional compensation
b. Free ticket/ full refund of ticket if it is provided after 45 mins
c. ₹1000 or a 50% refund if provided within 5 to 45 minutes, whichever is lower
a. If the room category can be changed, we would upgrade the room category upto 30% of the cost based on the availability.
b. If the room category cant be upgraded, we would change the hotel and adjust the guests in a similar hotel category.
c. If due to unforeseen circumstances the upgradations are not possible, we would offer the guests with a complimentary sightseeing/upgraded car type/free meal upto 20% of the booking amount.
In case the guests are not provided with the meal that was confirmed, we would provide meal coupons to the guests or try to arrange next meal in the hotel. This would vary destination to destination.
a. If the vehicle provided to the guests is not upto the mark, we would try to change the vehicle or provide a higher category next pickup/drop/day
b. If the vehicle can not be changed due to unforeseen circumstances, we would provide the guests with a complimentary one meal coupon.
We assure verified and professional drivers for all our destinations, but in case there is misbehavior caused by the driver, we would change the driver immediately or assign a new one for the rest of the trip.
a. For any natural/unforeseeable reasons and on peak dates including Diwali, Christmas, New Year (31-1), Chinese New Year, or any other National/Festival days of the respective destination.
b. In any changes made to the itinerary on the trip
c. If the itinerary is changed due to natural causes/government restrictions.
d. The above CompareMyTrip Trust Gurantee resolutions are applicable only on the Holidays and Hotels booked under CompareMyTrip Trust Gurantee Category (Please check with customer support before booking).
e. Please refer Terms and Conditions page for detailed information.
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